Asst Manager, Business Development - Priority Clients

Full Job Description

The Role Responsibilities

The purpose of the role is to acquire high-net-worth individuals into the Priority Banking (Affluent) segment of Standard Chartered Bank.  

Role Responsibilities

• Acquiring of New-to-Bank Priority Banking clients on Deposit, Loans and /or selected top tier corporate salary-based criteria.

• Acquiring Priority clients from affluent alliances, databases, mini catchment promotions, referral programs, etc.

• Increasing the product holdings of per customer by effective cross selling of financial solutions, increasing revenue and meeting Net Sales Revenue (NSR) target per client.
   
• To participate in marketing and promotional activities for client acquisition
   
• To comply with all applicable money laundering prevention/Know Your Customer /Customer Due Diligence procedures as per group, local regulator and in particular, report any suspicious activity to the relevant compliance team
   
• Ensure strict compliance to all internal guidelines issued at both group and country level pertaining to HR, Legal & Compliance, Finance, Credit and Operational Risk, Service Quality, Training and certification
   
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct

Key Measurables

• Quarterly evaluation of individual sales performance by way of a balanced score-card.
   
• Monthly progress against productivity targets
   
• Customer satisfaction scores reflected in customer service surveys
   
• Operation control and sales compliance

Our Ideal Candidate

• A professional qualification or degree related to Sales and Marketing
   
• Minimum of 2 years of experience in client acquisition / management in the service industry (preferably from a financial / banking industry)

Role specific

• Excellent communication, interpersonal and relationship building skills
   
• Negotiation and objection handling skills (of high-net-worth individuals)
   
• Customer orientation and sales focused
   
• Results oriented, target driven personality
   
• Excellent business acumen in business risk assessment

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity ,  together with our brand promise, to be here for good  are achieved by how we each live our valued behaviours . When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing  and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together,  we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter,  we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off  including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working  options based around home and office locations, with flexible working patterns
• Proactive wellbeing support  through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture  to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation,  one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments -  some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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