Client Centre Executive - Sales

About Standard Chartered 

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.  

To us, good performance is about much more than turning a profit.  It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. 

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

Promote Credit Cards, Loan on Card, Personal loan and any other products related to the Consumer, Private & Business Banking agenda to the target segments by Tele calling & following up consistently.

• Plan daily/weekly/monthly sales activities to achieve the monthly lodgment and approval targets.
• Management and development of existing relationships with customers to ensure maximum realization of profitable sales potential.
• Ensure all marketing initiatives and incentive campaigns are clearly advised to the customers.
• Ensure all AML/KYC/CDD policies & procedures per group and the local regulator are adhered to ass per sales procedures.
• Ensure zero tolerance method for this aspect, within the Team/Unit. Report any breaches or suspicious persons/relationships to the Local L&C.
• Ensure strict compliance with all internal guidelines issued at both group and country level pertaining to HR, L7C, Finance, Credit and Operational Risk, SQ, Training and certification

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Our Ideal Candidate

• Completion of Advanced Level or Ordinary Level examination
• Excellent communication skills
• Target driven and self-motivated individual
• An excellent team player with strong inter-personal skills
• School leavers are welcome

To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.