Guest Service Agent (Chinese Speaking)
Job Details
Full Job Description
Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting, and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.
Qualifications
• Languages essential Chinese and English.
• Strong understanding of the hospitality industry with the nature of Chinese lifestyle.
• Service-oriented.
• Good personality.
Guest Service Agent (Chinese Speaking)
Minor International
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