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General Manager-Courtyard by Marriott Colombo
Posted 1 day ago
Job Viewed
Job Description
**Job Number**
**Job Category** Property Leadership
**Location** Courtyard by Marriott Colombo, Colombo City Centre, Colombo, Sri Lanka, Sri Lanka, 200VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including: managing general property performance, managing and sustaining sales and marketing strategy, managing profitability, managing revenue generation, and delivering a return on investment to both Marriott International and ownership. Leads the team in the development and implementation of property-wide strategies. Acts as a steward and key leader for reinforcing culture. Supports the implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and developing strong associate teams. Builds relationships with key customers and is a key leader in the sales process. Build relationship with ownership or asset manager.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 6 years mixed management experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 4 years mixed management experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Property Operations and Department Budgets**
- Ensure service programs are in place and executed against (e.g., Refreshing Service).
- Provide timely, real-time feedback to management and hourly/non-management associates on service and operational standards; including feedback on even the smallest of service and operational details.
- Review and follow-up on property Guest Service Satisfaction (GSS) scores and comments.
- Create and support clear lines of responsibility for management team, including coverage and oversight throughout the day.
- Walk the property to ensure public spaces, grounds, work and kitchen areas meet sanitation and cleanliness/maintenance standards.
- Inspect guest rooms on a weekly basis to ensure cleanliness/maintenance.
- Manage the flow of labor between departments to support effective management of Labor Budget and achievement of profitability goals.
- Act as a project manager for the execution of capital improvements (e.g., renovations, reinventions, refreshes, signage, etc.).
- Delegate responsibilities for operations and projects to appropriate level of associate.
- Prepare for Quality Assurance (QA) audits (i.e., daily and pre-visit activities).
- Encourage all departments to operate under Standard Operating Procedures (SOP) or Local SOPs (LSOP) and make sure they are up to date.
- Actively participate in GSS committee.
- Follow and adapt Standard Operating Procedures in all areas of responsibility according with local laws.
- Maintain accountability for results for each one of the team members.
- Engage management and associates to deliver the best service in all interactions with guest, customers, etc.
**Managing and Sustaining Sales and Marketing Strategy**
- Manage relationships with decision makers at top accounts.
- Interact with in-house guests to prospect for new sources of business.
- Work with Market Sales to establish property sales strategy, extended stay occupancy (ESOcc) targets, sales goals, and action plans.
- Understand and leverage sales and marketing advantages over competitor properties within market.
- Coach and reinforce associate selling strategies that take advantage of property amenities.
- Work with the Regional Sales office (RSO) to implement sales strategy for the property (e.g., goal setting, setting rates, Occ, etc.).
- Develop innovative means for capturing new streams of revenue through property amenities.
- Ensure direct sales staff fully utilizes e-tools (e.g., e-proposals, e-mail signatures), as appropriate.
- Participate in and host customer recognition events to drive sales.
- Monitor sales strategy with RSO to ensure ongoing effectiveness and compliance.
- Participate in the property sales review (PSR).
- Identify key revenue generating stakeholders and customers and communicate information to sales offices.
- Collaborate with Regional Marketing and eCommerce Managers to develop and/or sustain marketing and eCommerce strategies for the hotel.
- Actively participate in sales calls and sales visits to generate demand for the property and build relationships with potential customers.
- Participate and encourage leaders to participate in sales events, local and international promotions.
- Help and direct all efforts to contribute to increase sales in the Marriott portfolio.
- Follow up appropriately and in a timely manner to answer guest and customer questions.
- Actively identifies 'local talent' to grow Company in new markets.
- Engages with the community to build strong relationships with neighbors.
- Champions and leads BLT process.
- Acts as an Ambassador for the Company within the community.
**Managing Profitability**
- Measure, analyze, and communicate property performance using a variety of financial/non-financial data including controllable costs, sales revenue, guest satisfaction, and associate engagement data.
- Manage on-property controllable costs associated with rooms, housekeeping, events, and food and beverage operations.
- Initiate action to support property revenue and profitability goals.
- Update and communicate profit forecasts to associates/managers.
- Review and sign off on invoices.
- Review Property Distribution Summary (OnDemand) and Purchase Detail Reports; identify, research, and resolve balance issues.
- Consolidate reports needed for period-end review (e.g., P&L, Accounting Scorecard, Banking Report and Statistics, PACE, credit card fraud report).
- Review property performance on period basis with Regional Director.
- Conduct h-end critiques with each manager.
- Prepare and review forecast vs. actual to adjust and modify in accordance with goals in sales and profitability.
- Review with team leaders and support actions to achieve results in alignment with property and brand goals.
- Train leaders and associates to critique results and generate plans and actions to improve results.
**Maintaining Revenue Management Goals**
- Manage the relationship with the revenue management office (e.g., participate in routine calls, strategy meetings, periodic update meetings, etc.).
- Review and work with appropriate revenue management reports (e.g., Demand Eye Chart, Benchmark Pricing Evaluator, Rate/Value Matrix, Smith Travel Research (STR) reports, etc.).
- Balance inventory to ensure same-day sellouts.
- Support and test strategies, review rates and adjust them to manage optimal mix in the segmentation.
**Managing Relationships with Property Stakeholders (e.g., Owner and Above Property)**
- Keep brand leadership team, owners, and above property stakeholders updated on property performance in the areas of financials, guest satisfaction, and associate engagement.
- Prepare and present reports for owners and above property leadership using financial/performance data.
- Conduct property critique.
- Conduct annual business reviews.
- Respond to off-property (e.g., regional and owner) requests for sales information (e.g., Market Outlook, STR Report critique, etc.).
- Participate in ad hoc owner conference calls and respond appropriately to owner requests.
- Meet with other managers from the competitive set and built the relation with other business related to the hotel activity.
**Managing and Conducting Human Resource activities**
- Conduct performance review process for associates (including LPP/HPP, career plan form, development plans, associate information form, mid-year check-ins, 90-day check-ins for new associates, etc.).
- Understand the performance expectations for all positions within the property (e.g. front desk associate, gourmet attendant, etc).
- Ensure ongoing development of managers (e.g., one on one coaching, providing stretch assignments, etc.).
- Cascade/Deliver training to associates.
- Facilitate cross training to support associate professional growth and operational excellence.
- Conduct day to day Human Resource transactions to support needs of the property (e.g., compensation actions, initiation and approval of hiring requisitions, etc.).
- Lead associates through property changes, and help them transition into new property roles.
- Facilitate on property activities that communicate and reinforce culture with associates.
- Complete management training (e.g., ConnectU, GM conferences, HR Skills, etc.).
- Support recruitment and hiring efforts from various sourcing channels (e.g., local job fairs, Internet, referrals) to target associates with skill sets (e.g., rooms operations) compatible for operational needs.
- Complete all trainings regarding the human resources systems.
- Conduct All Associates meeting every quarter.
- Create a local benefits package for associates.
- Review and follow up on pending items from HR audits and other audits that include HR items.
- Participate in hly departmental meetings and engage associates to contribute in a positive manner.
- Conduct town hall meetings with associates to share results vs. actuals forecast.
- Meet with other property HR managers to have a better understanding of their operations and benefits, compare wages, and prepare plans of actions if necessary.
- Closely involved in Engagement Survey (ES) process.
**Additional Responsibilities**
- Manage e-mail.
- Manage daily paper mail.
- Participate in conference calls (e.g., sales, promotion, questions and answers, property performance, etc.).
- Provide follow-up information to Regional Director and other Extended Stay/Select Service executives.
- Prepare for Regional Director visits (e.g., pulling and consolidating relevant reports).
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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2025 (6 months) Internship (Sri Lanka) - Software Engineering
Posted 3 days ago
Job Viewed
Job Description
Overview:
At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.
Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.
You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about - locally and globally. We've only begun reimagining the future - for our people, our customers, and the world.
The purpose of this internship is to prepare college students for entry into the business world by providing a thorough understanding of the various functions of the Zebra Technologies organization. The program is designed to provide you with a full experience so that you can fully envision a career with Zebra. You will be positioned for success with training, exposure to all parts of the business, social activities, a professional mentor relationship and development sessions to help you discover your own performance edge!
Responsibilities:
+ Android development: Working on real-time projects and participate in the complete lifecycle of a project delivery.
+ AI/ML Development: Assist in researching, creating, and deploying AI/ML models using Generative AI.
+ Android Integration: Help integrate AI and ML models into Android and web applications to improve functionality.
+ Utilize AI Tools: Work with tools such as GCP Dialogflow and Vertex AI to drive project outcomes and innovation.
+ Collaborate: Work with software engineering directors, architects, and senior engineers to achieve project goals.
+ Documentation: Maintain clear documentation of your work, present findings, and demos to the team.
Qualifications:
+ · Educational Background: Pursuing a Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related field.
· AI/ML Knowledge: Good understanding of AI/ML concepts and experience with GCP or Azure AI services.
· Programming Skills: Proficiency in Java and Kotlin, NodeJS, Python.
· Android Development: Good knowledge of Android development.
· AI Tools Knowledge: Familiarity with OpenAI's GPT models and ChatGPT is a plus.
Preferred Skills:
+ · Hands-on Projects: Experience with AI/ML projects or Android development is advantageous.
· Hands-on Tools: Experience with Android Studio, Google Vertex AI, Dialogflow, OpenAI's GPT models, ChatGPT, and Azure AI.
· Version Control: Knowledge of Git and other development tools.
+ To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com ( email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.
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Assistant SHE Manager
Posted 3 days ago
Job Viewed
Job Description
+ Support the implementation and monitoring of Unilever's SHE policies, standards, and procedures across all factory operations.
+ Assist in achieving and maintaining compliance with legal and corporate SHE requirements.
+ Conduct regular safety inspections, audits, and risk assessments to identify hazards and recommend corrective actions.
+ Facilitate incident investigations and ensure timely closure of corrective and preventive actions.
+ Drive SHE awareness and training programs for factory employees and contractors.
+ Monitor and report SHE KPIs, including accident rates, near misses, environmental metrics, and audit scores.
+ Collaborate with cross-functional teams to support productivity, quality, and hygiene initiatives with a strong SHE focus.
+ Support emergency preparedness and response planning, including drills and simulations.
+ Participate in energy conservation, waste reduction, and sustainability initiatives.
+ Assist in the implementation of engineering controls and safety improvements in plant operations.
+ Contribute to monthly SHE reviews, QRM/CRM meetings, and ensure timely completion of action items.
+ Engage with factory teams through circle meetings and other forums to promote a proactive safety culture.
WHAT YOU NEED TO SUCCEEDExperiences & Qualifications
+ Bachelor's degree in chemical/mechanical engineering, environmental science, or a related field.
+ Preferable qualifications: NIOSH Diploma in Industrial Safety or NEBOSH International General Certificate in Occupational Health and Safety.
+ 1-2 years of experience in a manufacturing or supply chain environment, preferably in FMCG.
+ Strong understanding of SHE regulations, risk management, and incident investigation methodologies.
+ Experience in stakeholder engagement and cross-functional collaboration.
Skills
+ SHE Management Systems
+ Risk Assessment & Control
+ Incident Investigation
+ Data Analysis & Reporting
+ Problem Solving
+ Change Management
+ Stakeholder Management
+ Collaboration & Communication
LeadershipYou are energized by delivering excellent results and setting high standards for safety and wellbeing. You lead by example, collaborate effectively, and continuously seek better ways to serve the business and its people.
Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
ADDITIONAL INFORMATIONWork Location: Horana Factory, Sri LankaWork Type: Factory-based roleRight to Work: Must have legal authorization to work in Sri LankaRelocation: Not applicableCompensation & Benefits: As per Unilever Sri Lanka policy
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Supply Chain
Job Type: Full time
Industry:
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Investigator, FC Investigative Reporting
Posted 3 days ago
Job Viewed
Job Description
Brand: HSBC
Area of Interest: Risk and Compliance
Location:
Colombo, LK, 00600
Work style: Hybrid Worker
Date: 24 Oct 2025
Why join us?
Risk and Compliance is a Second Line of Defence (LOD) function, responsible for reviewing and challenging the activities of the Group's businesses (also referred to as "the First LOD") to ensure that they effectively manage as "Risk Owners" the risks inherent in or arising from the conduct of their activities and for which they are responsible. The Second LOD consists of 'Risk Stewards' who are independent of the commercial risk-taking activities undertaken by the First LOD. The Risk and Compliance function is a Risk Steward for a number of financial and non-financial risks in accordance with HSBC Group's risk framework.
The Opportunity:
Responsible for conducting investigations concerning accounts/transactions where potential financial crime risk has been identified and, where necessary, referring and/or escalating such cases in accordance with the Investigative Reporting (Investigative Reporting) Procedures for regulatory decisions and filing and appropriate internal referrals for action.
What you'll do:
- Responsible for conducting effective and timely investigation into assigned cases in accordance with agreed standard reporting requirements and service level agreements. Subject to completion of training and accreditation, these cases may include:
o Unusual activity reports from various parts of the bank as well as other HSBC entities as applicable, including other business lines and functions;
o Escalated cases from transaction monitoring systems;
o Escalated cases identified by true matches to screening lists escalated from Name Screening teams; cross-border referrals; and
o Escalated cases from Fraud Operations.
Principal Accountabilities: key activities and decision-making areas.
- On receipt of a referral, conduct a review, in line with the instructions, to identify any probable financial crime related issues, or mitigation of any financial crime risks.
- Responsible for writing a high-quality investigative narrative (Investigation Report) and to record the case history, with supporting findings, in an approved case management system.
- During or at the end of each investigation, review recommendations should be made, which may include referral to the MLRO as to whether a Suspicious Activity Report (SAR) should be filed or not. In consultation with the respective Manager, escalate investigations to appropriate other teams for co-ordination and further review as required (Sanctions, ABC, Major Investigations, etc).
- In consultation with the respective Manager, where appropriate, interact with relevant stakeholders, including Complex and Major Investigations, and Customer Selection Exit Management (CSEM) Secretariat to manage financial crime risk.
- Assess the quality of Know Your Customer (KYC) information and processes as part of investigation, and where appropriate, refer actions any issues to the appropriate function.
- In consultation with the respective Manager, provide information on completed investigations to Senior Management and other internal stakeholders for risk management, where appropriate.
- Ensure appropriate pro-active use of media reports and relevant websites to gather intelligence and identify customers of HSBC involved in financial crime, including money laundering and terrorism.
- Produce a high-quality case file including a comprehensive narrative and recommendation as to whether a SAR is appropriate with onward escalation for disclosure to the relevant authorities in accordance with procedural standards.
- Identify appropriate referrals for action and effecting of such in accordance with procedural standards.
- Process a proportionate number of investigations to the agreed procedural standards required and within agreed service level agreements.
- Ensure appropriate consideration given to each case as to content and quality of content/narrative.
- Deal with enquiries from colleagues of other HSBC business areas in a professional, responsive manner, giving them appropriate guidance, referring to management where necessary.
- Deal with external enquiries, if required, in a professional manner, providing appropriate information, referring to management, where necessary.
- Ensure compliance with Regulatory, Bank Policy and Principles. Maintain records, and update case histories.
- Work closely with respective Manager to develop personal capability.
- Work effectively and professionally with colleagues across Investigations and the organization.
What you will need to succeed in the role:
- Universal banking experience across Retail, Commercial and Banking and Markets
- Money Laundering investigations experience including understanding transaction monitoring scenarios.
- Familiarity and experience with transaction monitoring and associated systems and case management systems (Universal Case Management (UCM)
- Experience with banking core customer data management systems (i.e., HUB)
- Experience of identifying activity indicative of financial crime risk, i.e., money laundering, terrorist financing, etc. risk
- Experience in undertaking investigations/analysis into customer activity with the ability to draw inferences from noted behaviour, including transactional profile, against expectation established from KYC/CDD data.
- Experience in writing reports
- Proven high quality spoken and written communication skills with the ability to draft reports and communicate conclusions effectively, in a clear, concise, and professional manner.
- Consistently achieve objectives set and take action to improve own performance.
- Strong organisational skills
- Collaborative working style with colleagues and broader stakeholders within a cross-border and LoB matrix
What additional skills will be good to have?
- ACAMS or International Compliance Association (ICA) certificate/diploma, or equivalent qualifications
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Senior Chef de Partie
Posted 3 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Sheraton Kosgoda Turtle Beach Resort, 1 Okanda Road, Kosgoda, Sri Lanka, Sri Lanka, 80570VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests' service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 3 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Intern Finance
Posted 4 days ago
Job Viewed
Job Description
Apply Now.
Intern - Finance
We are looking for a passionate individual to join us to support our finance team for a period of 6 months!
Requirements:
+ Be an undergraduate (2nd/ 3rd/ 4th year) following a Finance or Accounting related degree.
+ Be following or completed CIMA available to work full time for a period of 6 months.
+ Have strong attention to detail and problem-solving skills.
+ Passionate about numbers and analytics.
+ Must be familiar with MS Excel functionalities
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Finance
Job Type: Full time
Industry:
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Demi Chef de Partie
Posted 4 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Sheraton Colombo Hotel, 265 Galle Road, Colombo 03, Sri Lanka, Sri Lanka, 300VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests' service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 3 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Commis I
Posted 4 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Sheraton Colombo Hotel, 265 Galle Road, Colombo 03, Sri Lanka, Sri Lanka, 300VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests' service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 3 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Manager - Bar
Posted 4 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Sheraton Kosgoda Turtle Beach Resort, 1 Okanda Road, Kosgoda, Sri Lanka, Sri Lanka, 80570VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Bar/Lounge Operations**
- Implements agreed upon beverage policy and procedures throughout the property.
- Manages in compliance with all local, state and Federal beverage and liquor laws.
- Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
- Monitors adherence to all liquor control policies and procedures.
- Attends pre- and post-convention meetings as needed to understand group needs
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
- Manages to achieve or exceed budgeted goals.
- Ensures compliance with all Bar/Lounge policies, standards and procedures.
- Maintains food handling and sanitation standards.
- Manages inventories according to budget and business levels.
- Assists with developing menus and promotions as necessary.
**Leading Bar/Lounge Team**
- Trains staff on liquor control policies and procedures.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Ensures employees understand expectations and parameters.
- Communicates critical information to the Bar/Lounge staff regarding each event.
**Ensuring Exceptional Customer Service**
- Provides excellent customer service.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds effectively to guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Provides feedback to individuals in an effort to improve service performance.
- Reviews comment cards and guest satisfaction results with employees.
**Managing Human Resource Activities**
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Participates in the development and implementation of corrective action plans.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Front Office Executive
Posted 4 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Colombo Hotel, 265 Galle Road, Colombo 03, Sri Lanka, Sri Lanka, 300VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Is this job a match or a miss?