11 Graduate jobs in Sri Lanka

Remote Work: No
Overview:
At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.
Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.
You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about - locally and globally. We've only begun reimagining the future - for our people, our customers, and the world.
We are looking for Innovative, self-learning and self-motivated engineer to work on projects that pushes the limits of human imaginations. Join us if you are up to the challenge and wish to work on Enterprise Mobile computing world to solve challenging yet interesting problems along with highly motivated team of engineers.
Responsibilities:
· Be a part of an Agile/Scrum team who create software solutions that runs on Zebra mobile computers.
· Capture and analyze requirements of Retail, Transport & Logistics and Wearhouse customers who rely on Zebra to optimize their operations.
· Software design for Zebra solution and design review
· Create innovative solutions to the highest quality standards of the industry.
· Conducting Code review
Qualifications:
· 8+ Years in software engineering
· Bachelor's degree in Computer/Electronics/Electrical engineering, Computer Science, Physical Science or equivalent.
· Sound knowledge on software Programming with C++ and Java (or Kotlin)
· Familiar with Linux Environment
· Familiar with Android echo system
· Hand on experience with Generative AI tools such as Copilot for application development and problem solving
· Software design and best practices
· Programming with python (Added Advantage)
· Familiar with Camera systems, preferably on Android on mobile platform(Added Advantage)
· Hand on experience with Android internals (OS development) (Added Advantage)
· Exposure to cloud development and cloud environment (Added Advantage)
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com ( email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Duty Engineer manages the maintenance and repair of the hotel buildings, grounds and contents in a cost-effective manner, ensuring the efficient and safe operation of all plant and equipment. This role is concerned with assisting in the supervision of all repair, maintenance and new installations, ensuring the safety operations in the hotel. He / she effectively communicates and solves the questions guests encountered.
**What will I be doing?**
As the Duty Engineer, you will be responsible for performing the following tasks to the highest standards:
- Set and maintain service standards for work to drive staff to achieve common goals.
- Assign tasks according to the instructions of the Chief Engineer, follow-up with and guiding the completion of tasks, ensuring good handover between teams to ensure smooth workflow.
- Regularly check the operation of the machine room, related systems and equipment, and give timely feedback.
- Advise on equipment and operating procedures in terms of energy efficiency.
- Responsible for the administrative work within the team, keeping records of employee attendance and daily performance, recording and filing the maintenance policies involved in the shift.
- Manage the system's materials, staff borrowing tools as well as the registration and storage system of receiving materials.
- Coordinate the work schedule of the Contractor according to the maintenance plan.
- Supervise and inspect the safe operation of equipment in all departments and prevent violations.
- Responsible for training employees to improve working skills, enabling them to work with maximum efficiency.
- Conduct regular performance evaluations with employees, guiding and training employees to be competent for higher positions.
- Responsible for making suggestions for handling employees' mistakes.
- Ensure that energy management plans are closely monitored and effectively implemented (gas, water, electricity and diesel).
- Ensure the execution and implementation of emergency procedures, coordinating with engineering procedures for other incidents.
- Perform any other reasonable duties and duties as assigned.
- The department reserves the right to change or supplement the job description if necessary.
**What are we looking for?**
A Duty Engineer serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Experience in fire safety, electrical, and air conditioning.
- Minimum 3 years of working experience in a 4 / 5-star hotel.
- Proficient in English to meet business needs.
- Knowledgeable of hotel electrical and mechanical knowledge.
- Familiar with hotel engineering equipment maintenance and repairs.
- Strong communication and coordination skills.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Engineering, Maintenance and Facilities_
**Title:** _Duty Engineer_
**Location:** _null_
**Requisition ID:** _HOT0BUME_
**EOE/AA/Disabled/Veterans**

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Chief Engineer manages the maintenance and repair of the hotel buildings, grounds and contents in a cost-effective manner, ensuring the efficient and safe operation of all plant and equipment in line with Hilton and hotel policies and procedures.
**What will I be doing?**
As the Chief Engineer, you will be responsible for performing the following tasks to the highest standards:
- Plan and carry out a range of engineering, management and maintenance work.
- Assist the Director of Engineering (DOE) to run the Engineering department efficiently.
- Plan and implement duty rosters, carry out maintenance repairs and ensure a smooth transition of duty.
- Provide back-up management for the DOE in his / her absence.
- Be in charge of the Engineering store and energy saving team.
- Supervise the M&E system, equipment repair and maintenance.
- Schedule staff training, evaluate and improve employee performance.
- Be responsible for hotel property maintenance and safety.
- Carry out energy, environmental protection, fire prevention and safety management.
- Make sure that routine operations of the Engineering department runs smoothly.
- Carry out thorough building inspections to ensure high quality of repair and maintenance and that they meet set standards.
- Inspect all equipment and ensure efficient production and technology management of equipment maintenance.
- Read technical reports and check all daily reports to ensure safe and normal operations of all equipment.
- Arrange work intensity effectively to ensure maximum productivity and well-balanced labour.
- Implement maintenance repairs and ensure an effective maintenance program.
- Keep in contact with the Banquet department to be informed of event requirements to be prepared.
- Schedule periodical work reports to improve working efficiency of the Engineering department.
- Plan and implement multi-skills training for staff to improve work efficiency and quality.
- Carry out effective control on the purchase for Engineering stock to minimize wastage and maximize cost savings.
- Read water quality reports and ensure the supply of good quality water from the water treatment system.
- Coordinate with the Security department, hold fire prevention and safety meetings and ensure the effective operation of the fire prevention system.
- Monitor the energy usage, making statistics of energy consumption, and impose energy saving measures.
- Keep in contact with local authorities to solve related problems.
- Maintain efficient communications with other departments to form an effective communication net among different departments.
- Make good use of materials, minimize wastage and be environmentally friendly.
**What are we looking for?**
A Chief Engineer serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- A Degree in Engineering or an equivalent qualification
- At least 10 years of experience in hotel / building services or other appropriate engineering fields.
- At least 3 years in a Chief Engineer position or 5 years in an Assistant Chief Engineer position in a 5-star hotel.
- Have specialized knowledge on water treatment, hydraulics, mechanics, chillers, air flows, H.V.A.C., L.V., electronics, sound, TV, lighting, elevators, boilers, pumps, etc.
- Capable of maintenance for all hotel building services including air-conditioning, ventilation, refrigeration, electrical installation, lighting system, plumbing system, boiler, laundry, kitchen, lift, fire protection, escalator, sound system, TV system, etc.
- Possess knowledge of the requirements of government regulations and technical rules.
- Capable of following specifications for hotel services.
- Possess knowledge of energy conservation.
- Capable of training Engineering Team Members.
- Proficient in English to meet business needs.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Engineering, Maintenance and Facilities_
**Title:** _Chief Engineer_
**Location:** _null_
**Requisition ID:** _HOT0BYLT_
**EOE/AA/Disabled/Veterans**

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Assistant Chief Engineer is responsible for assisting the Chief Engineer in maintaining the hotel building and ensure the safe and effective operation of hotel facilities and equipment in line with Hilton and hotel policies and procedures.
**What will I be doing?**
As the Assistant Chief Engineer, you will be responsible for performing the following tasks to the highest standards:
- Direct and supervise the implementation of effective major problem reporting systems and routine maintenance to ensure that buildings, facilities and the surrounding environment are in good condition at all times.
- Develop the maintenance plan for facilities and equipment, guiding and supervising the maintenance work of employees and external contractors to ensure the smooth implementation of the maintenance plan.
- Draft specific requirements and evaluate quotations from Purchasing Managers for all works involving external contractors.
- Negotiate and follow-up with successful contractors to ensure that all work is done in compliance with company, local and regional health and safety standards.
- Organize and inspect the work of the Warehouse management in the Engineering department, implementing effective inventory management.
- Assist the Chief Engineer in carrying out long-term evaluation of equipment and make overhaul and re-purchase plans.
- Ensure the safe and efficient operation of all machine rooms and equipment.
- Pay attention to fire safety and solve safety hazards promptly to ensure no accidents.
- Assist the Chief Engineer in developing annual budgets and follow-up to achieve reasonable control.
- Supervise and manage the implementation of hotel management policies and procedures.
- Complete and provide all daily reports and reports required by the Chief Engineer, enabling the office of the Deputy Chief Engineer in maintaining a valid record / filing system.
- Liaise with the Fire, Power Supply, Water Supply, Urban Management and Epidemic Prevention departments to ensure that all requirements are documented and there are supportive recommendations as needed.
- Reasonable control of personnel to ensure that all employees remain efficient during working hours.
- Pay attention to employees' daily work performance, conducting regular performance evaluations with employees and provide guidance and advice for their personal development.
- Advise and organize potential employees to cross-train within the hotel, in other hotels or external institutions if necessary.
- Advise staff on transfers, promotions, disciplinary actions or dismissals.
- Recruit staff for the department with the assistance of the Human Resources Manager and Chief Engineer.
- Perform any other reasonable duties and duties as assigned.
- The department reserves the right to change or supplement the job description if necessary.
**What are we looking for?**
An Assistant Chief Engineer serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- BSc in Engineering or in a relevant area of expertise.
- Proficient in English to meet business needs.
- At least 10 years of experience in hotel / building services or other appropriate engineering fields.
- At least 5 years in a Duty Engineer position or 2 years in an Assistant Chief Engineer position in a 4 / 5-star hotel.
- Have specialized knowledge on water treatment, hydraulics, mechanics, chillers, air flows, H.V.A.C., L.V., electronics, sound, TV, lighting, elevators, boilers, pumps, etc.
- Capable of maintenance for all hotel building services including air-conditioning, ventilation, refrigeration, electrical installation, lighting system, plumbing system, boiler, laundry, kitchen, lift, fire protection, escalator, sound system, TV system, etc.
- Possess knowledge of the requirements of government regulations and technical rules.
- Capable of following specifications for hotel services.
- Possess knowledge of energy conservation.
- Capable of training Engineering team members.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Engineering, Maintenance and Facilities_
**Title:** _Assistant Chief Engineer_
**Location:** _null_
**Requisition ID:** _HOT0BUMI_
**EOE/AA/Disabled/Veterans**

**Synopsis:** Designs and develops internet-scale applications and supports them throughout their lifecycle.
**Responsibilities:** Are you passionate about creating top-notch software applications? Join Pearson as a Senior Software Engineer and be part of a dynamic team that designs and develops applications at scale. Your responsibilities will include:
+ **Developing and maintaining** high-quality software applications built on private and public cloud platforms.
+ **Architecting and designing** applications by adapting proven industry best practices alongside R&D objectives.
+ **Raising the bar** on application and infrastructure code quality.
+ **Strengthening application and platform security** by adopting security best practices.
+ **Ensuring compatibility and accessibility** conformity along with various non-functional requirements throughout the application lifecycle.
+ **Automating functional and other quality tests** at different layers of the application to uncover issues as early as possible.
+ **Improving the application's ability** to continuously integrate and deploy to facilitate frequent and smaller releases with no customer impact.
+ **Baking observability** into the applications, actively monitoring and resolving issues promptly.
+ **Monitoring various performance indicators** of the applications and making continuous improvements and optimizations.
**Requirements:** To be successful in this role, you should have:
+ A **bachelor's degree** in Software Engineering, Computing, or a related field.
+ **Minimum of 4 years** of experience in Software Engineering.
+ An **up-to-date knowledge** of industry trends and new developments in programming, application development, and lifecycle management.
+ A **passion for solving problems** with innovative and practical solutions.
+ **Strong analytical and reasoning skills** with the ability to visualize outcomes.
+ Thorough knowledge of **algorithms and data structures** .
+ **Proficiency in at least two high-level programming languages** , including Java, and the ability to quickly adopt new languages and techniques.
+ Previous experience with **ReactJS and Node** .
+ Hands-on experience in frameworks such as **SpringBoot and Redux** would be beneficial.
+ Previous experience in **MongoDB** would be an added advantage.
+ Practical experience in **cloud environments** , preferably in AWS, would be beneficial.
+ Ability to **craft quality code** and automate various types of tests on application components.
+ Proficiency in **monitoring applications** , troubleshooting, and fixing application issues.
+ Thorough knowledge of the **non-functional requirements** of applications such as security, accessibility, compatibility, observability, and availability.
+ Working knowledge of **continuous integration and deployment** .
Join Pearson and be part of a team that is dedicated to developing innovative solutions and enhancing the digital presence of our applications. Apply now and take your career to the next level!
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing
**Job:** Software Development
**Job Family:** TECHNOLOGY
**Organization:** Higher Education
**Schedule:** FULL_TIME
**Workplace Type:** Hybrid
**Req ID:** 19282

**Company Description:**
InEight provides field-tested project management software for the owners, contractors, engineers and architects who are building the world around us. Over 300,000 users and more than 750 customers worldwide rely on InEight for real-time insights that help manage risk and keep projects on schedule and under budget across the entire life cycle. From pre-planning to design, from estimating to scheduling, and from field execution to turnover, InEight has powered more than $400 billion in projects globally across infrastructure, public sector, energy and power, oil, gas and chemical, mining, and commercial.
Based in Scottsdale, Arizona, InEight supports a remote work model with employees working throughout the United States, Canada, Australia, Sri Lanka and Europe. InEight, an ISO 9001:2015-registered company, is a subsidiary of Kiewit Corporation (Kiewit). Kiewit, through its subsidiaries, is one of North America's largest and most respected construction and engineering organizations.
InEight is a fast-paced, innovative company comprised of high-energy teams of self-starters playing integral roles in shaping the future of capital projects around the world. Our industry-leading solutions, dedicated employees, and proven leadership team provide a solid foundation to support our continued growth and success.
**About the Role:**
We are on the lookout for talented and motivated individuals who would like to join our highly talented Software Development team. The Quality Engineer will be responsible for ensuring the product meets the established standards of quality including reliability, usability and performance. The person in this role will liaise with the development and product teams to create, execute and validate test cases based upon product requirements. The candidate will report to the QA lead and will collaborate with other QA members to track QA tasks, engage in defect resolution and look for automation integration.
**Skills & Experience**
+ 1- 2 years of software testing experience and solid domain experience.
+ Execution of test plan reviews, system integration testing, and documentation of testing results in conjunction with QA manager and subject matter experts.
+ Diagnose, track and manage testing issues and defects to resolution.
+ Communicate testing progress, results and other relevant information to QA Manager.
+ Actively participate in process improvement initiatives by providing feedback on deployed processes.
+ ISTQB testing certification is considered advantageous
InEight Inc. is an Equal Opportunity Employer, (EOE) and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

**Company Description:**
InEight provides field-tested project management software for the owners, contractors, engineers and architects who are building the world around us. Over 300,000 users and more than 750 customers worldwide rely on InEight for real-time insights that help manage risk and keep projects on schedule and under budget across the entire life cycle. From pre-planning to design, from estimating to scheduling, and from field execution to turnover, InEight has powered more than $400 billion in projects globally across infrastructure, public sector, energy and power, oil, gas and chemical, mining, and commercial.
Based in Scottsdale, Arizona, InEight supports a remote work model with employees working throughout the United States, Canada, Australia, Sri Lanka and Europe. InEight, an ISO 9001:2015-registered company, is a subsidiary of Kiewit Corporation (Kiewit). Kiewit, through its subsidiaries, is one of North America's largest and most respected construction and engineering organizations.
InEight is a fast-paced, innovative company comprised of high-energy teams of self-starters playing integral roles in shaping the future of capital projects around the world. Our industry-leading solutions, dedicated employees, and proven leadership team provide a solid foundation to support our continued growth and success.
**Responsibilities:**
If you're looking to build your career at a fast-paced, innovative company with loads of opportunity, then look no further than InEight. Come work in a fun, collaborative environment with our friendly team of self-starters. We pride ourselves on our company culture, and every bit of InEight is designed to bring out the best in our people.
We are on the lookout for talented and motivated individuals who would like to join our highly talented Software Development team. The Software Engineer will contribute knowledge of modern software development techniques and technology to design and develop best in class enterprise software solutions within a collaborative, Agile development environment. This role will have direct interaction with business analysts, product owners, product managers, UX/UI, and QA to design and develop solutions.
**Skills & Experience:**
+ 1+ years of experience in Web and/or Windows based software development
+ Bachelor's degree in Computer Science, IT or equivalent
+ Experience using .NET technologies (C#.NET, MVC5, Web API), Microsoft SQL Server, REST API/API Development, Entity Framework and LINQ, JavaScript based development frameworks (Angular/React.js), Bootstrap, HTML5, CSS
+ Ability to code software according to published standards and design guidelines
+ Proactive, goal oriented with excellent attention to detail
+ Effectively manages changes to work tasks and the work environment and assists others with adapting to change
+ Demonstrates initiative and a willingness to learn and continuously improve on performance
+ Experience in using Telerik components (Kendo UI) and developing Azure Web Apps or AWS experience will be beneficial
+ Experience in working in Agile development environment
InEight Inc. is an Equal Opportunity Employer, (EOE) and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

**Role Summary:** The Project Manager oversees full workstreams or medium-large scale projects, spanning across multiple programs and teams in different locations to make sure business objectives and timeline commitments are met. They provide technical guidance, monitor progress, and align execution with program goals while mentoring others and driving process improvements.
You will drive planning, execution, monitoring, controlling and production releases by optimizing resource utilization and maximizing efficiency in order to steer the delivery of our product roadmaps to success.
**Key Responsibilities:**
Plan, execute, and oversee projects to meet budget, scope, and schedule.
Coordinate resources and manage project teams.
Track progress against milestones and adapt plans as needed.
Manage risks and resolve issues proactively.
Consult stakeholders to ensure alignment with organizational objectives.
Mentor junior team members and promote accountability.
Drive process enhancements to improve delivery efficiency.
Drive software product development using Agile methodologies such as Scrum and/or Kanban.
Lead planning and ensure roadmap commitments are met according to the set milestones with the highest level of quality.
Keep all stakeholders informed with regards to project status, risks, and issues.
Provide project metrics and other reports/updates in a timely manner.
Train, coach, and evangelize teams on the Agile mindset, frameworks, and practices.
Advocate continuous improvement of Agile best practices while fostering a high-performing, collaborative culture in a cross-functional team.
Facilitate requirement analysis/grooming for feature enhancements and changes to existing products.
Coordinate with multiple dependent teams in different locations/time-zones as required.
Coach experienced Leads and Project Managers and assume Program Manager's responsibilities as and when required.
**Required Skills:**
Strong project planning and execution capabilities.
Effective communication and stakeholder management.
Risk management and problem-solving skills.
Ability to mentor and guide team members.
Data-driven approach to improving project standards.
Strong ability to foster and maintain positive, creative agile teams.
Experience and knowledge of Agile Project Management using Scrum and/or Kanban.
Knowledge of Internet technologies, concepts, and applied background in Software Development Methodologies.
Ability to perform multiple tasks concurrently.
Excellent customer service attitude, communication skills, and interpersonal skills.
Strong ability to resolve conflict within the team.
Excellent organizing and time management skills.
Excellent analytical and problem-solving skills.
Ability to make timely and sound decisions.
Ability to work independently and efficiently in a fast-paced environment.
Ability to use Jira and Confluence effectively.
**Qualifications:**
Bachelor's degree preferably in Computing or Information Technology/Management. Master's in Computing or Business Administration or Project Management is preferred.
More than 10 years of experience in software development projects with at least 6+ years as a Project Manager/Scrum Master with skills and experience in Project Management tools.
PMP/CSM/PMI-ACP Certification are preferred.
#LI-HYBRID
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing
**Job:** Program Management
**Job Family:** ENTERPRISE
**Organization:** Higher Education
**Schedule:** FULL_TIME
**Workplace Type:** Hybrid
**Req ID:** 20852
#LI-REMOTE

At Pearson, we are committed to a world that is always learning and to our talented team that makes it all possible.  We are bold thinkers and standout innovators who push the boundaries of technology. We create seeds of learning that become the catalyst for the world's innovations. Within the Pearson Virtual Schools (PVS) division, we have reimagined K-12 education through our virtual school and curriculum offerings. Our schools, Connections Academy and Pearson Online Academy provide a best-in-class online learning environment for K-12 students to acquire the skills and confidence they need to adapt and thrive in a changing world. 
**The Team**
PVS is hiring for the Rapid Response Team (RRT). RRT is a fun team that really cares about its employees. RRT members are located all over the world, in the US in multiple time zones, Canada, India, and most of the team, Sri Lanka. The leadership on the team is top notch and you won't find another group of people that will fight hard to make you a success. RRT's manager and team lead have been at Pearson in various positions for 8+ years. RRT promotes a positive work/life balance. We also promote continuous improvement, and we want you to be more valuable to the market when you leave than when you start. Occasionally, the team has virtual game days where we just have fun in place of our daily standup meeting for an hour. And in SL, the team has occasional team outings. RRT is a hard-working fun team with lots of responsibilities and surveys say RRT is one of the top-rated teams in PVS.
**Purpose of the position**
The Software Application Support Engineer is responsible for one or more of the following ITIL processes; incident management, problem management, change management, and release management. Responsible for mobilizing teams and coordinating their activities to drive and manage the efficient resolution of daily IT-related incidents that impact PVS. Participates in investigating incidents' root cause(s) including, but not limited to trying to reproduce the issue, reviewing data in the database, analyzing logs, and analyzing code. RRT needs the Shani Abeysekara of technical incidents. Is that you?
**Core tasks and responsibilities**
+ Drive all aspects of the incident resolution process.
+ Work with vendors, customers, and team members at all levels to troubleshoot customer issues while seeking the fastest path to resolution.
+ Demonstrate technical knowledge and understanding of the platform, components, and data flows.
+ **Use critical thinking skills to assess root causes and solutions.**
+ Distill technical information into clear and concise non-technical communications.
+ Create necessary artifacts for tracking incident and problem resolutions.
+ Create metric-based reporting and utilize the report to drive performance.
+ On-call availability is required. 
+ Must be available to work 8 AM to 5 PM ET US hours with shift differential.
+ RRT's performance policy provides the opportunity to work Sri Lanka hours
**Required Skills, Experience, and Competencies**
+ Bachelor's degree required (must be in Computer Science or Information Technology).
+ Mandatory two or more years of experience as a software engineer, technical analyst, quality engineer, or data analyst having investigative analytical skills and great attention to detail.
+ Must be inquisitive.
+ Ability to function and thrive in a fast-paced environment. 
+ **MUST have the ability to read C# or Java, SQL languages and discern issues within the code.**
+ **MUST have experience and proven skills in JSON, REST API, SQL, coding, and troubleshooting are necessary.**
+ Knowledge of Agile development methods. Familiarity/Certified with the Scaled Agile Framework methodology preferred.
+ Familiar with DevOps. Experience working in a Continuous Integration, Continuous Delivery, and Continuous Deployment environment is preferred.
+ Experience using ADO or JIRA is preferred.
+ **MUST have excellent written English and verbal communication skills, as well as excellent English reading and comprehension skills.**
+ Must be able to work in a team, sharing thoughts, opinions, and suggestions, and not afraid to ask for help when needed.
+ Ability to work by oneself and be self-reliant using resources available to answer one's questions such as Google, CoPilot, etc.
+ Ability to listen and follow instructions.
+ Excellent knowledge of ITIL v4. ITIL foundations (or higher) certification required.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing
**Job:** Infrastructure and Cloud Operations
**Job Family:** TECHNOLOGY
**Organization:** Virtual Learning
**Schedule:** FULL_TIME
**Workplace Type:** Hybrid
**Req ID:** 20794
#LI-REMOTE