5 Assistant Role jobs in Sri Lanka
Assistant Housekeeper
Posted 8 days ago
Job Viewed
Job Description
**What will I be doing?**
As an Assistant Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Housekeeper will also be required to assist the Executive Housekeeper and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Assist with overseeing Housekeeping operations
+ Operate within departmental budgets through effective stock and cost controls and well managed schedules
+ Support departmental targets and objectives, work schedules, budgets, and policies and procedures
+ Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork
+ Ensure team members have an up-to-date knowledge of all room categories and amenities
+ Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
+ Ensure staffing levels cover business demands
+ Ensure ongoing training to support Executive Housekeeper
+ Ensure communication meetings are conducted and post-meeting minutes generated
+ Manage staff performance issues in compliance with company policies and procedures
+ Support managing, training and developing the Front Office team
+ Deputise in absence of Executive Housekeeper
+ Assist other departments wherever necessary
**What are we looking for?**
An Assistant Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
+ High level of commercial awareness and cost control capabilities
+ Excellent leadership, interpersonal and communication skills
+ Committed to delivering high levels of customer service
+ Ability to work under pressure
+ High level of IT proficiency
+ Excellent grooming standards
+ Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Familiar with Property Management Systems
+ Experience managing a department and Profit and Loss
Assistant Compliance Manager
Posted 4 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Finance & Accounting
**Location** Sheraton Colombo Hotel, 265 Galle Road, Colombo 03, Sri Lanka, Sri Lanka, 300VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of
Assistant Chief Engineer
Posted 10 days ago
Job Viewed
Job Description
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Assistant Chief Engineer is responsible for assisting the Chief Engineer in maintaining the hotel building and ensure the safe and effective operation of hotel facilities and equipment in line with Hilton and hotel policies and procedures.
**What will I be doing?**
As the Assistant Chief Engineer, you will be responsible for performing the following tasks to the highest standards:
- Direct and supervise the implementation of effective major problem reporting systems and routine maintenance to ensure that buildings, facilities and the surrounding environment are in good condition at all times.
- Develop the maintenance plan for facilities and equipment, guiding and supervising the maintenance work of employees and external contractors to ensure the smooth implementation of the maintenance plan.
- Draft specific requirements and evaluate quotations from Purchasing Managers for all works involving external contractors.
- Negotiate and follow-up with successful contractors to ensure that all work is done in compliance with company, local and regional health and safety standards.
- Organize and inspect the work of the Warehouse management in the Engineering department, implementing effective inventory management.
- Assist the Chief Engineer in carrying out long-term evaluation of equipment and make overhaul and re-purchase plans.
- Ensure the safe and efficient operation of all machine rooms and equipment.
- Pay attention to fire safety and solve safety hazards promptly to ensure no accidents.
- Assist the Chief Engineer in developing annual budgets and follow-up to achieve reasonable control.
- Supervise and manage the implementation of hotel management policies and procedures.
- Complete and provide all daily reports and reports required by the Chief Engineer, enabling the office of the Deputy Chief Engineer in maintaining a valid record / filing system.
- Liaise with the Fire, Power Supply, Water Supply, Urban Management and Epidemic Prevention departments to ensure that all requirements are documented and there are supportive recommendations as needed.
- Reasonable control of personnel to ensure that all employees remain efficient during working hours.
- Pay attention to employees' daily work performance, conducting regular performance evaluations with employees and provide guidance and advice for their personal development.
- Advise and organize potential employees to cross-train within the hotel, in other hotels or external institutions if necessary.
- Advise staff on transfers, promotions, disciplinary actions or dismissals.
- Recruit staff for the department with the assistance of the Human Resources Manager and Chief Engineer.
- Perform any other reasonable duties and duties as assigned.
- The department reserves the right to change or supplement the job description if necessary.
**What are we looking for?**
An Assistant Chief Engineer serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- BSc in Engineering or in a relevant area of expertise.
- Proficient in English to meet business needs.
- At least 10 years of experience in hotel / building services or other appropriate engineering fields.
- At least 5 years in a Duty Engineer position or 2 years in an Assistant Chief Engineer position in a 4 / 5-star hotel.
- Have specialized knowledge on water treatment, hydraulics, mechanics, chillers, air flows, H.V.A.C., L.V., electronics, sound, TV, lighting, elevators, boilers, pumps, etc.
- Capable of maintenance for all hotel building services including air-conditioning, ventilation, refrigeration, electrical installation, lighting system, plumbing system, boiler, laundry, kitchen, lift, fire protection, escalator, sound system, TV system, etc.
- Possess knowledge of the requirements of government regulations and technical rules.
- Capable of following specifications for hotel services.
- Possess knowledge of energy conservation.
- Capable of training Engineering team members.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Engineering, Maintenance and Facilities_
**Title:** _Assistant Chief Engineer_
**Location:** _null_
**Requisition ID:** _HOT0BUMI_
**EOE/AA/Disabled/Veterans**
Assistant Manager - Customer Service & Logistics - Ceytea

Posted 2 days ago
Job Viewed
Job Description
+ At the right price
+ From the right source
+ At the right specification that meets users needs
+ In the right quantity
+ For delivery at the right time
+ To the right internal customer
(2) Manage the procurement process and the supply base efficiently and effectively.(a) Evaluation and selection of suppliers
+ All purchases should go through the approved procurement processes.
+ Engineering and other functional inputs are part of this process.
(b) Review of specifications
+ Review the requirements for the material or service being provided.
+ May be able to suggest alternative standardized materials that can save the organization money.
+ Periodic review of requisitions can allow greater leveraging of requirements.
(c ) Acting as the primary contact with supplier
+ Identification of new potential suppliers and develop relationships.
+ Improvement and development of non-competitive existing suppliers.
+ Assisting in any of the related issues by the supplier such as
Assistant Director - Sales - Sri Lanka Cluster

Posted 11 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Sales & Marketing
**Location** Sheraton Kosgoda Turtle Beach Resort, 1 Okanda Road, Kosgoda, Sri Lanka, Sri Lanka, 80570VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Assists in leading the Sri Lankan Cluster segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
**CORE WORK ACTIVITIES**
**Developing & Executing Sales Strategies**
- Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
- Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.
- Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
- Assists with the development and implementation of promotions, both internal and external.
**Maximizing Revenue**
- Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
- Recommends booking goals for sales team members.
**Managing Sales Activities**
- Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Analyzing & Reporting on Sales and Financial Data**
- Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals.
- Assists Revenue Management with completing accurate six period projections.
- Reviews sales and catering guest satisfaction results to identify areas of improvement.
**Ensuring Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
- Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
- Ensures that a customer recognition program is in effect throughout Sales.
- Executes and supports the company's Customer Service Standards and property's Brand Standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
**Building Successful Relationships**
- Develops and manages relationships with key stakeholders, both internal and external.
- Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
- Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
- Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Be The First To Know
About the latest Assistant role Jobs in Sri Lanka !